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In the Forum: Audio Discussions
In the Thread: It’s mad, mad, mad... electricity.
Post Subject: PurePower, PurePowerAPS.com and Richard Janzen is a complete fraudPosted by OracleAV on: 7/25/2018
Contacted PurePower early 2017 and got a money-back guarantee to audition their PurePower+ 3000
Hooked up my Audio Research mono amps and powered on. With the first mono amp on, PurePower started to generate this loud buzz from inside the unit. Turn on the second mono amp, and the buzzing noise got even louder. So loud that it was impossible to listen and enjoy music.
No, I am not talking about hum coming from speaker. This is buzzing noise, apparently from coil vibration inside the PurePower unit.
Sent back, got a replacement unit, and same buzz problem.
Was told by Richard Janzen they found the problem and working on fix. Was told it was fixed but never got a unit back to re-start audition. Days turned into weeks into months. Was then told they are building new model, PurePower+ 3000 Gold and they want to send me the new model. After waited 15 months, finally got Richard to send me the 'new' unit.
Turned it on, and it buzzed as badly as the 2 units I tried 15 months ago. Returned the 3rd unit to Richard immediately, and told him that it appears that the PurePower and my ARC simply don't play well together, and asked him for a refund.
Weeks after the unit was returned to Richard, I still didn't get my refund. Calls and messages to PurePower often went unanswered. When finally got hold of Richard, he claims they are short of money. And without any hint of remorse, and as if what is happening is normal, he gave me b.s reasons about why they are low on cash, and just kept me waiting and waiting. After waited more than a month and half, he then proceed to tell me that he will have to 'sell my unit' in order to refund me. What kind of non-sense! I had never agreed to buy his unit, and those 3 units were powered on at my house for no more than 10, 15 minutes TOTAL before I yank them out of my system and sent them back to PurePower. They were never 'my unit' - they are his.
Richard and Damian Janzen of purepoweraps.com basically defrauded me US $5200. Stay away from PurePower
If you really want battery-based AC regenerator (as opposed to direct AC regeneration from wall outlet, such as the PS Audio DirectStream Power Plant), you should contact the actual engineering designer of the original PurePower, who is now running the ProPower at http://www.ppowerus.com/audio/provspure/
You can read all about it here
https://forum.audiogon.com/discussions/bad-experience-with-purepower-of-canada
And other people's bad experience with this fraudster father-son pair of Richard and Damian Janzen
https://forum.audiogon.com/discussions/beware-of-dealing-with-purepower-partners-inc
http://www.whatsbestforum.com/showthread.php?25934-WARNING-PurePower-purepoweraps-com-Richard-and-Damian-Janzen-are-frauds
https://www.audioaficionado.org/showthread.php?t=31225&page=2
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