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In the Forum: Audio Discussions
In the Thread: It’s mad, mad, mad... electricity.
Post Subject: Avoid direct dealing with Pure PowerPosted by drdna on: 2/6/2014
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 Romy the Cat wrote:
I am very sure that if you buy directly from PP then they will not make you to pay until you get the unit. I very much do not advocate buying from PP or from any other manufacture.

Not correct. However, I am glad you say then the caveat not to buy from any manufacturer. I purchased directly from PurePower. I paid up front. This is the standard of retail business transactions, although not for service transactions. My problem is that I never received a unit back, even after I paid them more money. Unbelievable that it has been years since I sent my unit for repair, and even though they have corresponded with me and given me every excuse in the book for delays, I have never yet seen a physical unit to be delivered to me!
With PurePower and any company, if you deal with credit cards and with larger distributors, that can absorb the loss, this is the only hope the consumer has to get his money back.
Adrian

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