GoodSoundClub - Romy the Cat's Audio Site

In the Forum: Audio Discussions
In the Thread: It’s mad, mad, mad... electricity.

Post Subject: Technical issues with pp+2000Posted by hifigirlgeek on: 4/17/2013

Hi guys. In response to Romy, I tried to return the unit, but they refused to take it, insisting that there wasn't a fault and that any new unit would have the same issues. They designed the fix of the extra heat sink and asked me to have a technician carry it out - supposedly at their expense. As to whether it was correct, you'd have to ask them - not being an electrician, I had to trust them on that. They did say that they were redesigning the next models with a larger heat sink and would send me a replacement circuit board in January, but that has of course never happened. As for the grounding issues, it doesn't meet Australia/New Zealand standards, which is where I'm based. My technician knows the details better than I do, but its something to do with requiring a dedicated ground link on its own board. I've been trying to get the details off him, but he's been mucked around on payment too and strangely enough isn't forthcoming with this information. In our corner of the world, the way it was done could definitely pose a hazard in his opinion. I don't know if its the same where you are. Romy, I'm happy to provide you with copies of my long email history with them if you have any doubts.

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