GoodSoundClub - Romy the Cat's Audio Site

In the Forum: Audio Discussions
In the Thread: It’s mad, mad, mad... electricity.

Post Subject: PurePower QCPosted by PurePower on: 1/24/2013

I want to let Paul S know that if he found our QC to be not up to his standards in the past, that he give us a second look. Many of our response timing issues of the past few years were the result of time delays between our Canadian personnel and our Taiwan builder. Sometimes the delays in implementing revisions were glacial. If you are familiar with the total breakdown of our offshore relationship in 2012, you will know we suffered from our decision to outsource our production to China in 2008 after years of manufacturing in Canada.
The good news is that the distance between design, engineering, manufacturing and service is now less than 50 feet. It has taken us almost a year to re-implement full North American production, but we have completed the task and there will never again be a delay between design and manufacturing. We can discover a need for a change, design it, test it, and put it in production in hours or days - not months. As an example, we discovered a problem with a fan mounting in our PurePower+ 3000 that could be dislodged by over exuberant handling early last week. We had confirmed the exact cause by Friday, designed a new, more robust mounting system on Monday and built the new parts and begin installing them in production units by Wednesday.
We have much more stringent QC procedures in place, immediate access to service parts, and more personnel on hand. We think you will like our new supply chain, engineering and manufacturing capabilities.

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